Privacy policy

Privacy Policy

This Privacy Policy explains how GROUP NBA SOLUTIONS LLC ("Senzio", "we", "us", or "our") collects, uses, shares, and protects your personal information when you visit or make a purchase from senzio-store.com (the "Site"). This policy is intended for customers in the United States and reflects applicable U.S. federal law and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Information We Collect

We collect the following categories of personal information:

  • Identifiers and contact data: name, email address, shipping and billing address, and phone number.
  • Order and transaction data: products purchased, order value, and payment confirmation details.
  • Payment information: processed securely by our payment processors. We do not store full payment card numbers on our systems.
  • Technical and usage data: IP address, browser type, device information, pages viewed, and interactions with the Site.
  • Marketing data: your preferences for receiving communications from us.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support advertising. These include:

  • Essential cookies required for the Site and checkout to function.
  • Analytics cookies that help us understand how visitors use the Site.
  • Advertising cookies, including pixels from platforms such as Meta and TikTok, used to measure and improve our marketing.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect Site functionality.

How We Use Your Information

  • To process, fulfill, and deliver your orders.
  • To communicate with you about your order and respond to support requests.
  • To process payments and prevent fraud.
  • To improve our Site, products, and customer experience.
  • To send marketing communications where you have not opted out.
  • To comply with legal obligations.

How We Share Your Information

We do not sell your personal information for money. We share information with trusted third parties only as needed to operate our business, including:

  • Shopify, which provides our e-commerce platform and hosting.
  • Payment processors, including Shopify Payments, to process transactions securely.
  • Shipping and logistics partners to deliver your orders.
  • Analytics and advertising providers to measure and improve our marketing.
  • Legal and regulatory authorities where required by law.

Under the CCPA/CPRA, sharing personal information with advertising partners for cross-context behavioral advertising may be considered "sharing." You may opt out of such sharing as described below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal, accounting, and reporting obligations, and to resolve disputes. When information is no longer needed, we securely delete or anonymize it.

Your Privacy Rights (California — CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose.
  • Access a copy of the personal information we hold about you.
  • Correct inaccurate personal information.
  • Delete personal information we have collected, subject to legal exceptions.
  • Opt out of the "sale" or "sharing" of your personal information.
  • Limit the use of sensitive personal information.
  • Non-discrimination for exercising your privacy rights.

To exercise any of these rights, contact us at contact@senzio-store.com. We will verify your request before responding and will respond within the timeframes required by applicable law. You may use an authorized agent to submit a request on your behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any privacy-related questions or requests, contact us at contact@senzio-store.com or by mail at GROUP NBA SOLUTIONS LLC, 9380 SW 72nd St, Suite B 214, Miami, Florida, 33173, United States.

Last updated: June 4, 2026